Hello, I lost my front camera after encountering some issues and I thought updating to the latest software might help. The issue is fixed but now my front camera won't show up.
Hello, I lost my front camera after encountering some issues and I thought updating to the latest software might help. The issue is fixed but now my front camera won't show up.
@Alex Li We are wondering if the front camera is from the 360 camera? If so, how about the backup camera, does it work or not. Meanwhile, please send us your order number so that we could record your issue.
@Roadanvi Support
Amazon Order ID: 112-6299921-8641825
yes the front camera is part of the 360 camera, the backup camera is working without issue and when in PARK and turn on the 360 camera the front camera works as I can see the front of the vehicle in the 360 view. But when the car is in DRIVE and I drive up to a object/building and trigger the front collision sensor normally the front camera will turn on, but now I'm getting a black screen like the first image in the post above. I believe it's the Canbus setting is the issue but I can't figure out what is wrong.
@Alex Li Please let us know if your issue has been occurred once you installed the radio, or it just happen currently. In the meanwhile, please kindly check if the Canbus box version is RP2 or not.
@Roadanvi Support Hi, I replied to your email but not sure if you saw it. The front camera is was working when I installed the system, after an update now it's no longer working.
Here is a link to a video I took:
https://imgur.com/a/CoUKDKG
@Alex Li Our roadanvi support team has replied you. Please kindly refer to your email.
