@Joel Krauska Please send us your order number so that we could locate your order detail and then give you instruction.

@Brendan Bonner Our X12 radio doesn't support MFI connection of CarPlay, you could only connect it with wireless CarPlay.

After updating to the 11-12-24 update ont my Roadanvi X12 I am getting a MFI Error. The MFI chip is not detected and the carplay feature wont work.    I have no idea how to fix. this.&n...

figuerd it out!  connected wrong block (black not grey)..   4 times a charm!   working:reverse camwireless carplay via zlink not yet working: rear speakersradar cameras360 ...

Brand new unit purchased on Amazon.  I have followed three different youtube videos and feel pretty confident the wiring is all correct.   Just not seeing the new radio power up at a...

@Javier Betancourt Please go to Settings>Car Settings>Factory Settings(0000)>Can Settings>Up and Down Swap Switch

Hello everyone,   As the Spring Festival approaches, we want to inform you about our holiday schedule. Our holiday will be from January 28th to February 4th. We will resume normal shipping o...

Skip song and rewind on the steering wheel are backwards on my 2022 rav4 x12 is there a way to fix that maybe switch some wires around or something?

Ive purchased from amazon the 4runner head unit i need the firmware for it please. I tried the above but its wrong soze and the carplay does not work

Updated: X12 firmware has been updated to 20241118.

@TIMOTHY CARLETON You could go to Settings > Car Settings > Factory Settings> enter 0000 > Audio gain settings > Reduce the volume of radio.

When we restart the toyota, the radio comes on much louder than when we turned the vehicle off. Is there a fix or setting for this? Also the volume in radio mode goes from too loud to complete mute...

@Roadanvi Support the link you are posting for firmware update at pro version is wrong,  it is moving you to a conversation about SUBARU camera !

@Jonathon Britt You could go to Settings > About Device > Status to check it.Note that if you insert a SIM card, you should turn off the radio before insert it and then turn it on, or the sys...

Adjusting the reverse volume on HS-X12 stereo Go to Settings > Car Setting > Base Setting > Mute During backwards > Set No delay , the volume will not reduce when reverse, sets the r...

Press the to automatically search for low-frequency stations. Press the to automatically search for high-frequency stations. Tap the  to start manually searching for stations, and tap agai...

Create a folder on the USB drive and name it "CAR_LOGO". Copy the logo to this folder, and rename the file to "android_". Go to Setting>Factory Settings>0000>Logo Settings>EXT, long p...

@MAHESH KUMAR Hi there, Sorry that we don't have linux OS radio on sale in our store. Or you could let us know your order number so that we could locate more detail and give you instruction.

@Manjot Singh Please kindly let us know your order number so that we could locate more order detailed and give you more accurate instruction. It seems that your compatible cable is KB076 but you ha...

@Joseph Taylor Please let us know if you could go to Settings>Car settings > Base settings > Toggle on “Reverse function switch”. If no luck, you could let us know if your wir...