We've received feedback from some customers who are experiencing an issue with the rearview not displaying when reversing, but display rearview on the F-cam App.
If you're using the CB047, it's possible that you forgot to connect the reverse trigger wires C with C1 or C2. Please check the backside of your unit to ensure the correct wire connections.
If you need further assistance, please don't hesitate to contact us.
I am running into this problem with the exact same symptoms. I am pretty sure my unit came with the C wire already plugged into c1 and that didn't work. Got no signal in reverse. I did try swapping to c2 and that also was not fruitful.
@Chris Patterson Please let know your order number and shopping platform so that we could better confirm and then give you instruction.
Order number 111-6150335-2264266 off of Amazon
One thing to note is this is on my rav4 prime 2021. Not sure if that makes a difference from a regular rav4